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Privacy Policy

Privacy Policy
Otego Optical, is committed to protecting your privacy. Otego Optical does not sell, trade or rent your personal information to other companies or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

•    We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
•    We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
•    We transfer information about you if Otego Optical is acquired by or merged with another company. In this event, Otego Optical will notify you before information about you are transferred and becomes subject to a different privacy policy.
Certain communications from Otego Optical, such as service announcements, and administrative messages will be sent to you.

Links to Other Sites

Our site may include links to other websites that may collect personally identifiable information about you. Otego Optical is not responsible for the privacy practices or the content of those linked websites.
We may the information collected from you to process orders and to provide a more personalized experience. Otego Optical will not collect any personal information about you except when you specifically and knowingly provide such information.

How we use the information we collect:
•    When you order, we request your name, e-mail address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
•    When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
•    We may also use the information we collect to notify you about important changes at Otego Optical and special offers we think you will find valuable.

By using our Web site, you consent to the collection and use of this information by Otego Optical.  If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you must be over the age of 18 to be approved to place orders.

Our Guarantee

Frames are WARRANTED against Manufacturers' Defects.    Frames MUST be accompanied by a copy of the original purchase invoice as proof of purchase.

Return of Merchandise

Six month return policy for credit/exchange. Frames must be accompanied by a copy of original invoice.

Privacy Policy

We are committed to protecting your privacy. We will not collect any personal information about you except when you knowingly provide such information. Read the full policy here.